Amazon Upload Errors

Error Code

Error

When it occurs

Description in feed result

79523

MarketplaceIDInputError

Currently this functionality is only available in five EU marketplaces (UK, DE, FR, IT, and
ES). Seller can only input one marketplace while uploading invoice. If multiple marketplaces are provided,
or marketplace is missing altogether, or the provided marketplace is not one of the five mentioned above,
this error will be returned.

Please provide only one valid marketplace while uploading an invoice.

79513

MissingRequestPreferences

When one or more mandatory key value pairs are missing in the metadata uploaded along
with the feed.

Please provide {missingParameters}

79531

InvalidDocumentType

When DocumentType key has value other than ‘Invoice’ or ‘CreditNote’.

The document type {documentType} is not supported

79503

InvoiceFileIsNotPDF

When the uploaded document is anything other than PDF.

Invoice uploaded is not pdf for shipmentId {shipmentId}, orderId {orderId} and
InvoiceNumber {invoiceNumber}

79540

NoFileUpload

When Seller submits the feed without an invoice.

Invoice missing in feed submission. Please provide an invoice for shipmentId
{shipmentId}, orderId {orderId} and invoiceNumber {invoiceNumber}

79544

NoCreditNoteFileUpload

When Seller submits the feed without an invoice.

Invoice missing in feed submission. Please provide an invoice for shipmentId
{shipmentId}, orderId {orderId} and invoiceNumber {invoiceNumber}

79517

InvalidOrderId

When the uploaded order id does not exist, does not belong to the Seller or shipment has not yet been dispatched. Invoices are only due after shipment has been dispatched. Sellers are not required to upload an invoice before dispatch of shipments. Once the shipment has been dispatched,

invoices must be uploaded. Invoice uploaded before shipments are dispatched will be rejected.

Remember that once an order is placed, a lot of parameters can change. For example, a shipment may have been planned to be dispatched from DE but eventually got dispatched from UK. That’s why, invoices are only due after the shipment has been dispatched.

Order Id {orderId} is invalid or shipment has not yet been dispatched

79535

MarketplaceIDDoesNotMatchShipmentID

When the shipment id provided is not for the order from the provided marketplace id.

The marketplace {marketplaceId} seller input is wrong because the invoice
seller tried to upload is not in this marketplace for order ID {orderId} or shipment ID {shipmentId}

79552

IDUInvoiceVirusScanFailed

When the invoice uploaded contained a virus or a malicious code.

79553

IDUCreditNoteVirusScanFailed

When the credit note uploaded contained a virus or a malicious code.